Shipping policy

Last Updated: September 21, 2026

At GTB INTERNATIONAL PTY LTD, we strive to deliver your storage solutions—whether large space-saving cabinets or compact suction accessories—quickly and efficiently to your doorstep.

Order Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

  • You will receive a secondary notification email with a tracking number once your order has shipped.

Shipping Rates & Delivery Estimates

We are pleased to offer straightforward, transparent shipping rates across our catalog:

Order Total Value Shipping Cost Estimated Delivery Time

$10.00 USD and Above

FREE SHIPPING

7 – 15 Business Days

Under $10.00 USD

$5.99 USD (Standard Shipping)

7 – 15 Business Days

Please note: Transit times are estimates and start from the date of dispatch, not the order date.

Order Tracking

Once your package leaves our fulfillment facility, you will receive an automated shipping confirmation email containing your tracking number and a link to trace your shipment online. Please allow up to 48 hours for tracking information to update in the carrier system.

Delivery Address & Address Changes

Please double-check your shipping address during checkout. GTB INTERNATIONAL PTY LTD is not responsible for orders delivered to incorrect addresses provided by the customer. If you discover an error in your shipping details, contact us immediately at [email protected]. Once an order has been dispatched, we are unable to change the delivery address.

Lost, Stolen, or Delayed Packages

While we partner with reliable delivery couriers, occasional delays may occur due to weather, customs inspections, or peak holiday volumes.

  • If your tracking status shows "Delivered" but you cannot locate your package, please check around your property, with building management, or with neighbors before contacting us.

  • If your package is significantly delayed or missing in transit, please reach out to Kylee Innes at [email protected], and we will assist you in opening an investigation with the carrier.